Refund policy

Return and Refund Policy

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to digital content supplied on an intangible medium, once performance has begun with the customer’s prior express consent and express waiver of their right of withdrawal.

By purchasing a spiritual ritual, custom spell, or energy reading from this store, you acknowledge that:
• this is a personalized, intangible service, created uniquely for you based on the information you provide,
no specific or measurable outcome can be guaranteed, as spiritual and esoteric practices are symbolic and individual in nature,
• the energetic work begins upon receipt of your information, making any refund impossible once the order has been confirmed.

No returns, exchanges, or cancellations will be accepted once the service has begun. In the event of a technical issue with the delivery of the digital file or report, a replacement or correction will be provided as soon as possible.

If you have any questions before placing your order or would like clarification, please feel free to reach out at:
📩 contact@whispersoftheeast.com